{"id":2944,"date":"2015-12-03T04:14:19","date_gmt":"2015-12-03T04:14:19","guid":{"rendered":"http:\/\/blog.linuxmint.com\/?p=2944"},"modified":"2015-12-03T04:14:19","modified_gmt":"2015-12-03T04:14:19","slug":"apologies-for-the-downtime-and-delay","status":"publish","type":"post","link":"https:\/\/blog.linuxmint.com\/?p=2944","title":{"rendered":"Apologies for the downtime and delay"},"content":{"rendered":"<p>Hello everyone,<\/p>\n<p>I would like to apologize for keeping you in the dark. You probably noticed our website and forums were down and even though it&#8217;s early December, Linux Mint 17.3 isn&#8217;t officially out yet.<\/p>\n<p>We&#8217;ve been hit by a series of disk issues on our main server and we made a critical mistake which resulted in data loss when trying to solve them. We then discovered our daily backups only covered part of what we lost&#8230;<\/p>\n<p>&nbsp;<\/p>\n<p>We&#8217;re working day and night to recover the data and to bring everything back to normal.<\/p>\n<p>The affected websites are http:\/\/www.linuxmint.com and http:\/\/forums.linuxmint.com. The server also had to be rebuilt, so we&#8217;re expecting traffic\/load issues until it is tuned and issues related to email\/uploads until it is properly configured.<\/p>\n<p>Only files were lost, no databases. On the forums, this means all the posts, accounts, etc.. are there, but users might miss their avatar, signatures etc..<\/p>\n<p>On the website it means 404 errors, missing screenshots and release notes, outdated pages..etc.<\/p>\n<p>I&#8217;m confident we&#8217;ll recover pretty much everything. If something is permanently lost, we&#8217;ll rewrite it. It is possibly the worst moment for this to happen. We should be enjoying a new release right now but we can&#8217;t afford to announce it in these conditions.<\/p>\n<p>We&#8217;ll get there of course, and I hope we won&#8217;t be long. I&#8217;m learning a lot from this setback. I&#8217;m really sorry this has happened, I can&#8217;t wait for us to get passed this situation so that we can resume our work on the distribution.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hello everyone, I would like to apologize for keeping you in the dark. You probably noticed our website and forums were down and even though it&#8217;s early December, Linux Mint 17.3 isn&#8217;t officially out yet. We&#8217;ve been hit by a series of disk issues on our main server and we made a critical mistake which [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2944","post","type-post","status-publish","format-standard","hentry","category-main-topics"],"_links":{"self":[{"href":"https:\/\/blog.linuxmint.com\/index.php?rest_route=\/wp\/v2\/posts\/2944","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.linuxmint.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.linuxmint.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.linuxmint.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.linuxmint.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2944"}],"version-history":[{"count":1,"href":"https:\/\/blog.linuxmint.com\/index.php?rest_route=\/wp\/v2\/posts\/2944\/revisions"}],"predecessor-version":[{"id":2945,"href":"https:\/\/blog.linuxmint.com\/index.php?rest_route=\/wp\/v2\/posts\/2944\/revisions\/2945"}],"wp:attachment":[{"href":"https:\/\/blog.linuxmint.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2944"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.linuxmint.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2944"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.linuxmint.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2944"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}